IT Officer at Aspom Travel Agency
- Location: Lagos
- Job Type: Full-time
- Deadline: 31st October, 2024
About Aspom Travel Agency
Aspom Travel Agency is a great travel deal company incorporated on the 2nd of February 2012 to provide support to people who wants to travel to any country in the world and also helps companies who wants to organize a group tour for their staffs without stress.
Job Summary
- The IT Officer is responsible for managing and supporting the organization’s IT infrastructure, ensuring the smooth operation of technology systems and providing technical assistance to staff.
- This role involves troubleshooting issues, implementing IT solutions, and maintaining security protocols to safeguard the organization’s data.
Key Responsibilities
Technical Support:
- Provide first-line support for hardware and software issues.
- Assist employees with technical inquiries and troubleshooting.
System Management:
- Monitor and maintain computer systems and networks.
- Install and configure software, hardware, and peripherals.
Network Administration:
- Manage network security and access controls.
- Troubleshoot network issues and ensure connectivity.
Data Management:
- Oversee data backup and recovery processes.
- Maintain data integrity and security measures.
IT Security:
- Implement and monitor security protocols to protect sensitive information.
- Conduct regular security audits and assessments.
Documentation:
- Maintain detailed records of IT assets, configurations, and procedures.
- Prepare reports on IT system performance and incidents.
Collaboration:
- Work with other departments to understand their IT needs.
- Collaborate with external vendors for hardware and software procurement.
Training:
- Provide training to staff on new software and technologies.
- Develop user manuals and guidelines for IT systems.
Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- Proven experience in IT support or administration.
- Strong knowledge of computer systems, networks, and software applications.
- Familiarity with IT security practices and data protection regulations.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
Preferred Skills
- Experience with cloud services and remote work technologies.
- Knowledge of database management and system integration.
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